Frequently Asked Questions

StakePi.Online is a secure Pi Network staking platform that allows you to earn passive rewards on your Pi holdings. Here's how it works:

• Deposit: Send your Pi to our secure staking wallet
• Choose Period: Select a staking duration (1, 3, 6, or 12 months)
• Earn Rewards: Your Pi earns returns based on the chosen period
• Withdraw: After the staking period, withdraw your original Pi plus earned rewards

Getting started is simple:

1. Sign Up: Click "Sign Up" and create your account with email and password
2. Choose Amount & Period: Select how much Pi to stake and for how long
3. Send Pi: Transfer your Pi to our staking wallet address
4. Provide Verification: Submit transaction hash and details for verification
5. Wait for Approval: Our team verifies your deposit (2-4 hours)
6. Start Earning: Once approved, your stake becomes active and earns rewards

The minimum staking amount is 10 Pi. This ensures that:

• Transaction fees don't significantly impact smaller amounts
• Administrative verification remains efficient
• Meaningful rewards can be generated

There is no maximum limit - you can stake as much Pi as you want.

We offer four staking periods with corresponding returns:

Example: If you stake 100 Pi for 6 months, you'll receive 6 Pi as rewards (total: 106 Pi).

Rewards are calculated as a fixed percentage of your staked amount based on the chosen period:

• Calculation: Rewards = Staked Amount × Period Return Rate
• Accrual: Rewards are calculated and displayed daily in your dashboard
• Payment: Rewards are paid together with your original stake at the end of the staking period
• Compounding: Rewards are fixed and don't compound during the staking period

There is a mandatory 30-day minimum lock period for all stakes. Here's how early withdrawal works:

• Before 30 days: No withdrawals allowed
• After 30 days: You can request early withdrawal
• Early withdrawal penalty: You may receive reduced or no rewards
• Best practice: Complete the full staking period for maximum rewards

To request early withdrawal after 30 days, go to your dashboard and click "Request Withdrawal" on the respective stake.

Please note that Pi can only be sent to the address from which the transaction was originally received, even if you submit a different wallet address at the time of withdrawal.

When your staking period completes:

1. Maturation: Your stake status changes to "Matured"
2. Withdrawal Available: You can request withdrawal anytime
3. Request Process: Click "Request Withdrawal" in your dashboard
4. Processing Time: Withdrawals are processed within 24-48 hours
5. Payment: You receive your original Pi plus earned rewards

There's no deadline to withdraw - your matured stakes will remain available until you request withdrawal.

Our official staking wallet address is:

Security measures:

• This is our only official staking wallet - never send Pi to any other address
• All transactions are recorded on the Pi blockchain for transparency
• Our wallet is secured with multi-signature protection
• Regular security audits ensure fund safety

Manual verification is required for security and accuracy:

• Transaction Verification: We confirm your Pi was actually sent to our wallet
• Amount Confirmation: Ensures the deposited amount matches your stake request
• Fraud Prevention: Protects against fake transactions and duplicates
• Accurate Records: Maintains precise staking records for each user

Verification typically takes 2-4 hours during business hours. You'll receive email notification once verified.

Verification times depend on several factors:

• Typical Time: 2-4 hours during business hours
• Business Hours: Monday-Sunday, 9 AM - 11 PM UTC
• High Volume: May take up to 6-8 hours during peak periods
• Weekends/Holidays: May experience slight delays

You can track your verification status in your dashboard under "Pending Deposits".

For successful verification, you must provide:

• Transaction Hash: The unique ID of your Pi transaction
• Sender Wallet Address: Your Pi wallet address that sent the funds
• Exact Amount: The amount of Pi you sent (must match your stake request)
• Transaction Date & Time: When you sent the transaction

If your deposit is rejected, you'll receive an email with the reason. Common rejection reasons include:

• Incorrect amount: Sent amount doesn't match stake request
• Wrong wallet: Pi sent to incorrect address
• Invalid transaction: Transaction hash doesn't exist or is incorrect
• Duplicate submission: Same transaction submitted multiple times

Next steps:

1. Review the rejection reason in your email
2. Correct the issue (if possible)
3. Submit a new stake request with accurate information
4. Contact support if you need assistance

To find your transaction hash:

1. Pi Wallet App: Open your Pi Wallet application
2. Transaction History: Go to your transaction history/activity
3. Find Transaction: Look for the transaction to our staking wallet
4. View Details: Tap on the transaction for full details
5. Copy Hash: Copy the transaction ID/hash

The transaction hash is usually a long string of letters and numbers. If you still can't find it, contact our support team with your wallet address and transaction amount.

If your withdrawal is delayed beyond 48 hours:

1. Check Status: Verify the status in your dashboard shows "Processing"
2. Business Days: Note that 48 hours refers to business hours, not calendar days
3. High Volume: Peak periods may cause slight delays
4. Contact Support: If still delayed, contact our support team

What to include when contacting support:

• Your stake ID
• Withdrawal request date
• Your registered email address
• Screenshots of your dashboard status

Yes! You can have multiple active stakes with different amounts and periods:

• No Limit: Create as many stakes as you want
• Different Periods: Mix and match staking periods (1, 3, 6, 12 months)
• Separate Tracking: Each stake is tracked independently
• Individual Withdrawals: Withdraw each stake separately when mature

Strategy Tip: Consider diversifying with different periods to create a regular income stream as stakes mature at different times.

No, StakePi.Online is not affiliated with Pi Network Foundation.

We are an independent platform that offers staking services for Pi Network holders. Key points:

• Independent Service: We operate independently from Pi Network Foundation
• Third-Party Platform: We provide staking services as a third-party service
• Pi Network Compatibility: We work with Pi Network tokens but are not endorsed by them
• Our Responsibility: We are solely responsible for our platform and services